Effective as of January 1, 2024

The purpose of the Terms of Service (“Policy) by JuNuri, LLC, NURILENS, LLC, and JUNURI Publishing, LLC (“JUNURI” collectively) is to define and clarify the terms that govern everything related to the services rendered by JUNURI as established by JUNURI’s Accounting Department (“Accounting) and Customer Service Department (“Support”). This includes but is not limited to order processing, invoicing, as well as payment collection. For the purposes of the Policy, JUNURI, LLC, along with its employees, agents, or representatives, will be collectively referred to as the “JUNURI.”

This Policy is made with reference to the following facts.

1.    Applicability

This Policy applies to ALL individuals serviced by JUNURI (“Client”). The terms of the Policy apply to all services, orders, and contractual agreements with JUNURI’s Clients.

2.   Services

JUNURI offers a variety of academic, professional, and organizational development services to its Clients. JUNURI also offers book coaching, transcription, and publishing services for its Clients.

3.   Orders

Some of the services provided by JUNURI may require edits and further advisement by the Client. Once JUNURI has offered a draft for feedback or review by the Client for a particular order, the Client has 30 days to respond with feedback and/or the next steps to be taken. After 30 days, the order will be automatically closed and processed for payment.

Any additional requests on an order after it has been closed will incur an additional service fee of 15% or $5 of the total cost of the order, whichever is higher.

4.   Warranty

4.1 Delivery of Service

JUNURI shall provide its services and meet its obligations in a timely and workmanlike manner, using knowledge and recommendations for performing the services, which meet generally acceptable standards in JUNURI’s community and region and will provide a standard of care equal to or superior to, care used by services providers similar to JUNURI on similar projects.

4.2 Confidentiality

JUNURI will not, at any time or in any manner, either directly or indirectly, use for the personal benefit of JUNURI or divulge, disclose, or communicate in any manner any information that is proprietary to the Client. This information includes but is not limited to, address, payment information, and trade secrets. JUNURI will protect such information and treat it as strictly confidential.

Any oral or written waiver by the Client of these confidentiality obligations, which allows JUNURI to disclose the Client’s confidential information to a third party, will be limited to a single occurrence tied to the specific information disclosed to the specific third party, and the confidentiality clause will continue to be in effect for all other occurrences.

5.   Payment

For all services, the client should provide a form of payment to be kept on file. Any orders that cost $1,000 or less are exempt from this provision, as payment is required to be collected upfront before any service can be rendered.

Other terms of payment according to the type of service or order placed will be applicable as stated below.

5.1 Tutoring/Coaching/Mentoring Services

Payment will be collected upfront for the initial two sessions for the purpose of payment verification. For subsequent lessons, payment will automatically be processed with the form of payment on file once all sessions have been completed for each week.

5.2 Writing/Editing/Publishing/Presentation Building Services

For orders that cost $1,000 or less, payment must be collected in full prior to the service being rendered. Payment plan options may be available through AfterPay, Klarna, or Affirm if eligible.

For individual orders that cost more than $1,000, a down payment of 50% is required. A form of payment will be kept on file, and once the service has been completed, the remaining balance will be processed.** Note that the service must be paid in full before the final deliverable is given to the client.

**For publishing clients, the remaining balance will be adjusted based on the final word count and any added services throughout the duration of the project

5.3 Small Business Owners and Contractual Clients

Invoices will be sent out on the 1st and 15th of each month for services rendered during the previous 14 days. Pursuant to no disputes to the invoice, payment will be processed using the payment information on file on the 5th and 20th of each month relative to their respective invoices.

6.   Refunds

Refunds are only eligible in JUNURI’s breach of contract and/or failure to deliver the service. In the case that a refund is warranted after the service has begun and the service has been paid in full, the client is entitled to 25% of the full cost of the service. If the client has not yet paid the service in full, and a refund is warranted, they will be responsible for paying the balance of up to 75% of the full cost of the service.

7.   Default on Payment

For payments not successfully processed, the Client will be given an expressed notice for 30-day payment delinquency and will be granted a grace period of 30 days to provide an updated form of payment. Any invoices more than 60 days overdue will be sent to collections. 

8.   Changes to this Statement

JUNURI reserves the right to change this Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any Policy information on our page.

Your continued use of JUNURI’s services after such modifications will constitute your (a) acknowledgment of the modified Policy; and (b) agreement to abide by and be bound by that Policy.

9.   Contact Information

JUNURI welcomes your questions or comments regarding this Terms of Service. If you have any questions, comments, or concerns, please contact

JuNuri, LLC

Email Address: support@junuri.co

Telephone Number: (301) 202-1990